Shipping Policy
Thank you for shopping with Richa. This Shipping Policy explains how we process, ship, and support orders placed through our store.
Richa offers Free Worldwide Shipping on eligible orders, with no separate standard shipping charge at checkout.
Free Worldwide Shipping
We provide Free Worldwide Shipping for orders shipped to supported destinations worldwide. Shipping is free, and no additional standard shipping rate is added at checkout.
Shipping availability may depend on the destination, local delivery conditions, order details, and any service limitations that may apply to a specific region.
Order Processing Time
Orders are processed within 1–3 days. Processing includes order review, payment confirmation, item preparation, and handoff for shipment.
Processing times may be affected by order volume, product availability, payment review, holidays, or incorrect order information.
Estimated Delivery Time
Estimated delivery time is 2–5 days after order processing is complete.
Delivery times are estimates and may vary due to destination, local delivery conditions, customs processing, weather, holidays, or other carrier-related delays.
Shipping Destinations
Richa ships worldwide where delivery service is available. Some destinations may have temporary or regional shipping restrictions outside our control.
If we are unable to ship to the address provided, our support team will contact you using the email address attached to your order.
Shipping Rates
Richa provides Free Worldwide Shipping. This means the standard shipping cost for your order is covered by us.
- No separate standard shipping fee is charged at checkout.
- Shipping is free for supported worldwide destinations.
- Any customs duties, import taxes, brokerage fees, or other government charges are included in our Free Worldwide Shipping service and will be covered by us if applicable.
Tracking Information
Once your order has shipped, tracking information will be provided when available. Tracking updates usually appear within 1–3 days after shipment.
If your tracking number does not show movement right away, please allow the tracking system time to update. In some cases, tracking may update only after the package reaches the next scan point.
Carrier details may vary by order and destination. [Insert shipping carrier, if applicable]
Wrong or Incomplete Address
Please review your shipping address carefully before placing your order. Richa is not able to guarantee address changes after an order has been processed or shipped.
If you notice an incorrect or incomplete address, contact us as soon as possible at [email protected] with your order number and the correct shipping details.
If a package is delayed, returned, or cannot be delivered because of an incorrect address, we will review the situation and help with the next available steps.
Customs, Duties, Import Taxes & Government Charges
Any customs duties, import taxes, brokerage fees, or other government charges are included in our Free Worldwide Shipping service.
If such fees occur, they will be covered by us. Customers are not responsible for paying separate customs duties, import taxes, brokerage fees, or other government charges for orders covered by this policy.
Lost, Delayed, or Damaged Packages
If your package appears lost, delayed, or damaged in transit, please contact Richa customer support so we can help review the issue.
- Delayed package: Send us your order number and tracking information so we can help check the shipment status.
- Lost package: Contact us if tracking has stopped updating or the package has not arrived after the estimated delivery window.
- Damaged package: Keep the packaging and take clear photos of the damaged parcel and item, then email us with your order number.
We will review the available shipment information and help determine the next appropriate step.
Contact Us
For shipping questions, delivery concerns, tracking help, or address updates, please contact Richa customer support.
Email: [email protected]
Please include your order number, the email address used at checkout, and a clear description of your shipping question so we can assist you more efficiently.
