Last updated: April 21, 2026
Terms of Service
Welcome to Richa. These Terms of Service explain the rules that apply when you visit our online store, browse our products, place an order, or use any store features provided by Richa.
By using this website or placing an order with Richa, you agree to follow these Terms of Service and any policies referenced on our store.
Overview
Throughout these Terms of Service, “Richa,” “we,” “us,” and “our” refer to Richa. “You” and “your” refer to any visitor, customer, or user of our online store.
These Terms apply to your access to and use of the Richa online store, including product browsing, account-related features, checkout, customer service communications, and purchases made through our store.
Acceptance of Terms
By accessing our website, creating an account, submitting information, or placing an order, you confirm that you have read, understood, and agreed to these Terms of Service.
If you do not agree with these Terms, please do not use the website or place an order through Richa.
Online Store Terms
You agree to use the Richa online store only for lawful purposes and in a way that does not interfere with the operation, security, or availability of the website.
You may not misuse the store, attempt unauthorized access, disrupt checkout, or use our website for fraudulent activity.
Account Information
If account features are available, you are responsible for keeping your login details secure and for making sure the information connected to your account is accurate and current.
Richa may use the information you provide to process orders, support customer service requests, and manage store-related communications.
Product Information
Richa makes reasonable efforts to present product information clearly, including product names, descriptions, images, sizing details, colors, availability, and other store content.
Product images and colors may appear differently depending on your device, screen settings, lighting, or display quality. Product details may be updated, corrected, or changed at any time.
Please review the product page carefully before placing an order. If you have product questions, contact us before purchasing.
Pricing and Availability
Prices, promotions, product availability, and store content may change without notice. Richa may correct errors, update product information, or adjust availability at any time.
If an item becomes unavailable after you place an order, or if an error affects your order, we may contact you to review the available options.
Promotions, discounts, and offers may be subject to additional terms, expiration dates, product exclusions, or availability limits.
Orders and Payment
When you place an order, you agree that all order, billing, shipping, and payment information you provide is accurate and complete.
Submitting an order does not guarantee acceptance. Richa may review, decline, cancel, or limit an order when necessary, including for suspected fraud, payment issues, product availability, pricing errors, or incorrect order information.
Payment must be authorized through the checkout methods available on our store. Your order may not be processed until payment authorization is complete.
Shipping Policy Reference
Richa offers Free Worldwide Shipping as described in our Shipping Policy. Shipping times, tracking updates, destinations, delivery issues, and customs-related information are handled according to the Shipping Policy posted on our store.
Please review the Shipping Policy before placing an order so you understand the shipping process and available support.
Return Policy Reference
Richa offers 30 Days Free Returns for eligible items as described in our Return Policy. Return eligibility, item condition requirements, return instructions, exchanges, damaged or wrong items, and refund timing are handled according to the Return Policy posted on our store.
Customers must contact customer service before sending any return, as explained in the Return Policy.
Prohibited Uses
You may not use the Richa website, store content, checkout, or customer service features for any prohibited purpose, including:
- Violating any applicable law, rule, or regulation
- Submitting false, misleading, or fraudulent information
- Attempting to access systems, accounts, data, or areas of the website without permission
- Interfering with website security, performance, checkout, or store operation
- Uploading or transmitting malicious code, spam, or harmful content
- Copying, scraping, or using store content in a way that violates these Terms
- Using the website to harass, abuse, defame, threaten, or harm others
- Impersonating another person or misrepresenting your identity
Intellectual Property
All store content, including text, page layouts, product content, graphics, images, logos, design elements, and other materials displayed on the Richa website, is owned by or licensed to Richa unless otherwise stated.
You may use the website for personal shopping and informational purposes only. You may not copy, reproduce, distribute, modify, publish, or commercially use store content without permission.
Third-Party Links and Services
The Richa website may include links, tools, payment features, apps, or services provided by third parties. These third-party services may have their own terms, privacy practices, and policies.
Richa is not responsible for the content, accuracy, availability, or practices of third-party websites or services. You should review third-party terms before using their services.
Disclaimer
Richa works to keep the online store accurate, useful, and available, but we do not guarantee that the website will always be uninterrupted, secure, error-free, or fully up to date.
Store content is provided for general shopping and informational purposes. To the fullest extent permitted by applicable law, Richa is not responsible for errors, interruptions, delays, or inaccuracies that may occur on the website.
Limitation of Liability
To the fullest extent permitted by applicable law, Richa will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website, inability to use the website, order issues, product availability, third-party services, or store content.
Nothing in these Terms is intended to limit rights that cannot be limited under applicable law.
Changes to These Terms
Richa may update these Terms of Service from time to time. Updates may be made to reflect changes to store operations, policies, website features, or legal requirements.
The updated version will be posted on this page with a revised “Last updated” date. Your continued use of the website after changes are posted means you accept the updated Terms.
Contact Information
If you have questions about these Terms of Service, your order, or any store policy, please contact Richa customer support.
Email: [email protected]
Please include your order number, the email address used at checkout, and a clear description of your question so we can assist you more efficiently.